Shipping policy

Shipping Policy

Last Updated: 06 June 2026

Thank you for shopping with SnoozeBerry, a brand of BEAN OF INDIA GLOBAL EXIM LLP. We are committed to delivering your orders safely and efficiently across India.

Please read our Shipping Policy carefully to understand how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed after successful payment confirmation.

Processing Time

  • Orders are usually processed within 1–3 business days.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During sales, festive seasons, or high-demand periods, processing times may be extended.

Once your order is processed and dispatched, you will receive shipment tracking details via email, SMS, or WhatsApp (where applicable).

2. Shipping Locations

We currently deliver to most serviceable locations across India.

If your location is not serviceable by our courier partners, we will notify you and issue a refund if payment has already been made.

3. Estimated Delivery Time

Delivery timelines may vary depending on your location.

Estimated Delivery Schedule

Region Estimated Delivery Time
Kerala 2–5 Business Days
South India 3–7 Business Days
Rest of India 4–10 Business Days
Remote Areas 5–14 Business Days

Please note that delivery timelines are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, SnoozeBerry may offer:

  • Free Shipping Promotions

  • Discounted Shipping Offers

  • Minimum Order Value Free Shipping

These offers may be modified or withdrawn without prior notice.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared through the contact details provided during checkout.

Customers can use the tracking number to monitor shipment progress directly through the courier partner's tracking system.

6. Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Political disruptions

  • Courier service interruptions

  • Transportation issues

  • Remote delivery locations

SnoozeBerry shall not be held liable for delays caused by third-party logistics providers.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect or incomplete information is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • Orders may be returned to us by the courier partner.

SnoozeBerry shall not be responsible for delays or non-delivery resulting from inaccurate customer information.

8. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept delivery

the package may be returned to us.

Additional shipping charges may apply for re-dispatching returned shipments.

9. Damaged Packages

If the package appears visibly damaged during delivery:

  • Please inspect the package before accepting it.

  • Take photos of the package and product.

  • Contact our customer support team immediately.

Claims regarding damaged products should preferably be reported within 48 hours of delivery.

10. Lost Shipments

In rare cases where a shipment is lost in transit:

  • We will coordinate with the courier partner for investigation.

  • Appropriate resolution, replacement, or refund will be provided after verification.

Investigation timelines depend on courier partner procedures.

11. Multiple Product Orders

Orders containing multiple products may occasionally be shipped separately based on:

  • Inventory availability

  • Warehouse locations

  • Packaging requirements

Customers will be notified if multiple shipments are required.

12. International Shipping

Currently, SnoozeBerry primarily serves customers within India.

For international shipping inquiries, please contact our customer support team directly.

13. Contact Us

For shipping-related questions or assistance, please contact:

SnoozeBerry

A Brand of BEAN OF INDIA GLOBAL EXIM LLP

📞 Phone: +91 8086000135

🌐 Website: snoozeberry.in

📍 Address:

Adenz Arcade IV, 300 III,
Kakkattupara Road, Opp. St Peter's College New Block,
Kolenchery, Aikaranad South,
Kerala – 682311, India

🚚 Fast, Safe & Reliable Delivery

At SnoozeBerry, we work hard to ensure your bedding, baby essentials, and home comfort products reach you safely and on time. Thank you for choosing SnoozeBerry.

🌙 Sleep Better. Live Softer. 💜