Faq

❓ Frequently Asked Questions

Everything you need to know about shopping with SnoozeBerry.

1. What is SnoozeBerry?

SnoozeBerry is a premium bedding, baby essentials, and home comfort brand offering high-quality products designed for comfort, style, and everyday living.

2. Where is SnoozeBerry located?

SnoozeBerry is a brand of BEAN OF INDIA GLOBAL EXIM LLP, based in Kerala, India.

3. Do you deliver across India?

Yes, we deliver to most locations across India through trusted courier partners.

4. How long does delivery take?

Most orders are delivered within 3–10 business days depending on your location.

5. How can I track my order?

Once your order is shipped, you'll receive tracking details via SMS, email, or WhatsApp.

6. What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure payment methods through Razorpay.

7. Is Cash on Delivery (COD) available?

COD availability may vary based on location and product category.

8. Are your bedsheets made from quality fabrics?

Yes, we carefully select soft, durable, and comfortable fabrics suitable for daily use.

9. Are your products safe for babies?

We strive to offer baby-friendly products made from soft and comfortable materials suitable for little ones.

10. Can I return a product?

Returns are accepted for damaged, defective, or incorrect items according to our Return Policy.

11. How do I request a return?

Contact our customer support team within the specified return period with your order details.

12. When will I receive my refund?

Approved refunds are generally processed within 5–7 business days.

13. Do product colors exactly match the photos?

Slight variations may occur due to lighting, photography, and screen settings.

14. Are the product sizes accurate?

Yes, all product dimensions are listed in the product description. Minor manufacturing variations may occur.

15. Do you offer bulk orders?

Yes, we welcome bulk and wholesale inquiries. Please contact us for details.

16. Can I modify my order after placing it?

Please contact us immediately. Changes may be possible before dispatch.

17. Can I cancel my order?

Orders may be cancelled before shipment. Once dispatched, cancellation may not be possible.

18. Do you offer gift packaging?

Gift packaging options may be available on selected products.

19. How should I wash my bedsheets?

Please follow the care instructions provided on the product label for best results.

20. Are your fabrics machine washable?

Most products are machine washable. Please check individual product care instructions.

21. Do you offer discounts?

Yes, we periodically run promotions, seasonal sales, and special offers.

22. How can I stay updated on new arrivals?

Follow us on social media and subscribe to our newsletter for updates and exclusive offers.

23. Is my payment information secure?

Yes, all transactions are securely processed through trusted payment gateways.

24. Do you store card details?

No, we do not store your card information. Payments are securely handled by certified payment processors.

25. Can I contact customer support on WhatsApp?

Yes, you can contact us at +91 8086000135 during business hours.

26. What are your customer support hours?

Monday to Saturday, 9:00 AM to 6:00 PM IST.

27. Do you sell baby bedding sets?

Yes, we offer a growing collection of baby bedding and nursery essentials.

28. Do you offer home décor products?

We continue expanding our home essentials collection including bedding and lifestyle products.

29. Why should I choose SnoozeBerry?

We focus on comfort, quality, customer satisfaction, and beautiful products designed for modern families.

30. How can I contact SnoozeBerry?

📞 +91 8086000135
🌐 www.snoozeberry.in
📍 Kerala, India